Tweet We all know that you should measure processes. There is a lot of literature written on this subject, and most companies now have some sort of Lean or Six Sigma program and quality management system that requires processes to be measured for evaluation and improvement purposes. Control is another big aspect of metrics. One…
Tweet One of the interesting things about forecasting finished goods is how many functions participate in the development of the forecast and are subsequently impacted by the results. In a typical S&OP and consensus forecasting process, Sales, Operations and Planning collaborate to reach a best forecast to drive the operations and profit forecast for the…
Tweet I’m sure that all of us have played the Telephone Game at one time or another. One person starts a message that travels through several people and then we all have a good laugh over how much that message changed by the time it got to the last person. As funny as that can…
Tweet Why don’t you have these in stock? Why do you have so many of these in the warehouse? Why is your fill so low? Do these questions seem familiar coming from members of your management team or your customers? Of course they do! They are constantly asked throughout the year as we all try…
Tweet I remember the day very clearly when I read Donald J Wheeler’s book “Understanding Variation – The Key to Managing Chaos.” What grabbed my attention was the sterility of the traditional monthly report and, furthermore, the potential for it to be truly misleading. Let’s consider what is usually provided to managers prior to and,…
Tweet I recently came across this white paper with the above title, written by a company called AGENTRICS, which I found very strange and contradictory. Here are four reasons why: 1. The paper claims since we cannot forecast (meaning 100% accurately), forecasting is unnecessary. The practice of forecasting has caused and will continue to cause…
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